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Let's talk business

I've just received an email from Linden Lab informing me of the Openspace price rise. The mail starts with:

"If you are already aware of the changes to Openspaces recently announced in the Linden Lab blog, please disregard this email".

No no no, a thousand times no. FFS this is important information, don't tell people to disregard it, tell them that it has already been blogged but that people should keep the email for their own records. Good grief, what sort of customer service credentials do these guys have? If I had the time, money and inclination I'd go there and teach them some basic bloody customer service skills, they're obviously in need of customer service training.

The email also talks of a twist in Openspace usage, the only twist was Linden Lab shafting everyone with a whopping increase, even the most cynical amongst us didn't see that coming.

However I don't want to dwell on heinous management decisions, I wat to talk about business. More to the point, why are people so aghast at the idea of corporates having a presence in Second Life? There's more venom aimed at the idea of corporates having a presence than there is at evil land barons and I simply don't see why people have this attitude.

Corporates bring with them some baggage, they also bring money. Advertising is one of the key growth areas on the internet, I don't see why people are so worried about advertising as long as it's done tastefully......hmmm yes it's Linden Lab who'd have to organise this and they demonstrate all too often that they don't know their arse from their elbow but it can be done tastefully.

I've said before that sponsoring sims or builds could be a goer. Certainly putting their name on something like the SL Shakespeare company productions should be safe for corporates. How about doing deals with Rezzable? I know some deals have been done with Rezzable, Greenies was free to visit last month because of some sponsorship deal.

Certainly on some well done builds they could advertise where advertising is welcome. This means not on 16M parcels where even when they are within the new guidelines they still stick out like a sore thumb and annoy rather than engage residents. We have adverts here on this blog, many other blogs do too, I'm used to seeing adverts on blogs these days and don't mind them, some of you may find them intrusive.

What would be wrong with a Coca Cola sign in a sci fi based sim, I'd say like the Blade Runner sim but I'm not sure if that's got official backing but a sim in that style, helping to pay residents to keep open compelling and nice to view sims.

Heck if a corporate offered me some advertising revenue I wouldn't send them packing with a flea in their ear that's for sure. I don't really have the sort of builds that would attract corporates mind you.

In terms of business, Terry Pratchett's appearance inworld generated good publicity. Proof that the Second Life world extends beyond the insular inworld experience and out into the blogsphere where it reaches an even wider audience. This touches upon something I've heard residents comment on about Second Life. Residents create the world, they generate the publicity, they devote reams of pages of blogs and newspapers to the product all for no cost to Linden Lab. What do residents get back? A 67% price rise....ooh I said I wasn't going to talk about that! However it's true, the promotion of this platform by residents has been wonderful and part of the reason the platform has grown so popular, this is something Linden Lab need to be aware of.

So why don't people want RL business and corporates here? I really don't see the big objection as long as their presence doesn't come at our expense I'm all for it.

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Re: Let's talk business

Hi Ciaran, Sponsorship is one of things I need to run my business here in SL http://www.perfectworldproductions.com I have 2 TV shows now in SL, Tonight LIve and Fabulous Fashion. I must pay my staff and pay for production costs. We do not charge per view, so of course advertising or sponsorship is the only way My company and SLCN.TV is going to afford to continue putting the content we produce out there. In our case as in many SL entertainment, Music, Arts, Dance ect..with some exceptions, the consumers don't pay, and we don't expect they will in the future either. 


However, RL companies will only ever take SL seriously as a place to pay for sponsorship if they feel they are either getting to a target audience that is otherwise hard to get to in RL, or the content provider who is trying to woo the RL Sponsor can show that they not only have an audience that fits the demographic of the product the RL business is pushing, but prove that they reach a suficient  amount of eyeballs to make it worth while, oh ...and that those eyeballs will actually buy that product, being advertised. 

Many people think that for any Art project, here in SL that does not charge the consumer, that sponsorship is the answer. However a RL company is not going to pay enough money to support that Art Project or Entertainment provider if they have no more eyeballs than a local community amateur Drama club. And thats where most of us content providers are in Second Life right now. 

Some SL magazines and News outlets claim to have over 200 thousand readers, but there is no conclusive proof that this is the case, and all RL and SL media outlets love to hype their numbers even if it means downright lying. SLCN.TV has without doubt the highest amount of eyeballs in the TV industry in SL (there's not a lot of TV in SL right now of course) and the number of views, far exceeds most other content that is provided in SL, Magazines or blogs Exhibitions, Performing arts ect...These numbers can be tracked through views on the slcn.tv stream both in-world and online as well as downloads. Even the amount of time spent switched on, can be tracked...but even SLCN.TV's numbers are struggling to compete with RL media outlets of the lowest level, Think local radio station, with no long history of advertising results. Until any performing arts company or content provider can prove to a RL company with hard figures that they can give them something that they cannot get too in RL or that they can provide enough exposure that warrants paying for it, forget it! You would have far better chance of applying to your Govt. for an Arts Grant or registering as a charity. Even RL theatre companies struggle to get good corporate sponsorship and these companies are often attracting thousands of audience members, So why would you expect that a RL company would sponsor a virtual creative provider with only a fraction of that audience, unless they do it for totally altruistic reasons. 

As a Producer of Television here in SL I look to businesses inside SL to sponsor our business, I personally feel we are a long way off from getting RL sponsorship, until we get RL numbers if that ever happens, get the SL businesses involved they will be your greatest supporters, and will at the moment benefit the most from those SL eyes on their product, but do not expect unrealistic financial support. 

Right now most of us still need a day job if your product in SL is not creating something that "Sells" whether that means tickets or consumables, and Tickets are still not being pursued as a way to cover expenses in the Virtual performance world. TV on SLCN.TV is a public performance too, we get advertising because we promote hard and use the technology available to get those eyes on our screens, but its still only a fraction of what it will be! and even with the small amount of advertising we get, personaly Im still digging into my own pocket almost every week to cover wages and expenses, but I knew that would be the case when I "signed up" Its an expensive hobby thats hopping to be a business soon one day :)
regards Paisley

Re: Let's talk business

Thanks Paisley, a very informed reply. You're right in many regards, I pointed out that I didn't see anything in my own builds that would really tempt advertisers. Sponsors and advertisers have to get exposure for something to be viable.

SLCN howver extends beyond the inworld experience, so does offer greater exposure. The people who should be looking to advertise in and around Second Life should be mainly those whose tools we use, Adobe for example.

SLCN also promotes brands, I found out about Orange and their activities via SLCN.

There's a market out there waiting to be tapped, how it gets tapped is open to debate but I can see a few people with the right credentials landing on their feet.

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