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Re: Resident banned after complaining of content theft
The most mystifying and frustrating aspect of this whole situation is that Linden Lab feels no responsibility whatsoever to explain it's actions. It's their company, and they fully deserve the right to ban anyone and everyone for any reason or no reason at all, but it should come as no surprise whatsoever that someone who feels that they've been an upstanding and rule-abiding SL citizen should feel frustrated at being treated this way.
One can't help but be reminded of a governmental abuse of power, or to wonder if it's all some big mistake that will never be rectified because Linden Lab has no effective lines of communication. Did some anonymous Linden accidentally ban the person who made the Abuse Report instead of the person it was made about, and then shelve the issue, never to be reviewed again?
We may never know, because Linden Lab feels no need to be accountable for such actions, and gives us no means with which to discover the answer. It's clear that the appeal process is fundamentally broken, and there's no indication that there is sufficient pressure or motivation for Linden Lab to fix it.
Could this happen to you? A year ago, I would have emphatically said "No way, and even if it did you could get it resolved and laugh over the whole thing." Now, I wouldn't bet $5 that anyone was safe from such a situation.